Returns
Each supplier sets its own return period. It is shown on the product page, in your cart and in your order confirmation.
Food cannot be returned once delivered unless it is faulty or damaged. To start a return, contact us with your order number and the parcel you want to send back.
Who sends my order?
Each supplier sends its own parcel with its own delivery time and returns. You see every delivery time and fee in your cart before you pay.
How are suppliers checked?
Every business is checked before it sells: company and VAT details, product safety data and a sample order.
How do returns work?
Each supplier's return rules are shown before you buy. Orders are covered by the BaltTrade buyer promise and support.
How can I pay?
Cards, Apple Pay and Google Pay. Prices include VAT for your delivery country.